Elevated error rates for Ads POST requests
minor- Started
- Oct 26, 2:19 PM EDT
- Resolved
- Oct 26, 2:30 PM EDT
- Duration
- 11 min
OpenAI's updates (3)
- identified · Oct 26, 2:19 PM EDT
We have identified that users are experiencing elevated errors for POST /ads/* endpoints. We are working on implementing a mitigation.
- monitoring · Oct 26, 2:25 PM EDT
We have applied the mitigation and are monitoring the recovery.
- resolved · Oct 26, 2:30 PM EDT
All impacted services have now fully recovered.
What our checks recorded
We checked ChatGPT 2 times from OpenAI's start time to its resolution, once every five minutes. Every one of them reached ChatGPT's site, so this incident did not show up as a failed page load. Our check loads the public site; it cannot see an API error or a broken feature. Median response time was 272 ms, against 282 ms over the 24 hours before. OpenAI posted the incident at Oct 26, 2:19 PM EDT.
Updates are OpenAI's own words from its status page (status: resolved); we never add an inferred cause.