Elevated errors with image generation
minor- Started
- Nov 8, 10:11 AM EST
- Resolved
- Nov 8, 12:00 PM EST
- Duration
- 1h 49m
OpenAI's updates (3)
- identified · Nov 8, 10:11 AM EST
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- monitoring · Nov 8, 10:43 AM EST
We’ve applied a mitigation and are monitoring the affected services to confirm recovery.
- resolved · Nov 8, 12:00 PM EST
All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.
What our checks recorded
We checked ChatGPT 22 times from OpenAI's start time to its resolution, once every five minutes. Every one of them reached ChatGPT's site, so this incident did not show up as a failed page load. Our check loads the public site; it cannot see an API error or a broken feature. Median response time was 537 ms, against 477 ms over the 24 hours before. OpenAI posted the incident at Nov 8, 10:11 AM EST.
Updates are OpenAI's own words from its status page (status: resolved); we never add an inferred cause.