ElevenCreative - Image & Video - Degraded performance
minor- Started
- Oct 30, 5:19 AM EDT
- Resolved
- Oct 30, 7:01 AM EDT
- Duration
- 1h 42m
ElevenLabs's updates (3)
- investigating · Oct 30, 5:19 AM EDT
We are investigating elevated latency and timeouts affecting image and video generation, Flows, and MCP in ElevenCreative. Some generations may get stuck or fail to complete. Our team is actively looking into the cause and will post updates as we learn more.
- monitoring · Oct 30, 6:49 AM EDT
The elevated latency and timeouts affecting image and video generation, Flows, and MCP in ElevenCreative have improved. We are monitoring to confirm that generations are completing normally and will post an update once recovery is confirmed.
- resolved · Oct 30, 7:01 AM EDT
The issue affecting image and video generation, Flows, and MCP in ElevenCreative has been resolved. Generations are completing normally.
What our checks recorded
We checked ElevenLabs 21 times from ElevenLabs's start time to its resolution, once every five minutes. Every one of them reached ElevenLabs's site, so this incident did not show up as a failed page load. Our check loads the public site; it cannot see an API error or a broken feature. Median response time was 142 ms, against 126 ms over the 24 hours before. ElevenLabs posted the incident at Oct 30, 5:19 AM EDT.
Updates are ElevenLabs's own words from its status page (status: resolved); we never add an inferred cause.