Models outage
critical- Started
- Sep 3, 9:30 AM EDT
- Resolved
- Sep 3, 1:09 PM EDT
- Duration
- 3h 39m
xAI's updates (2)
- investigating · Sep 3, 9:30 AM EDT
Grok is experiencing issues. We are working on restoring service as quickly as possible.
- resolved · Sep 3, 1:09 PM EDT
We have resolved the situation, and traffic is healthy again.
What our checks recorded
We checked Grok 44 times from xAI's start time to its resolution, once every five minutes. Every one of them reached Grok's site, so this incident did not show up as a failed page load. Our check loads the public site; it cannot see an API error or a broken feature. Median response time was 254 ms, against 242 ms over the 24 hours before. xAI posted the incident at Sep 3, 9:30 AM EDT.
Updates are xAI's own words from its status page (status: resolved); we never add an inferred cause.