Enterprise Voice Degraded
major- Started
- Sep 10, 3:03 AM EDT
- Resolved
- Sep 10, 3:15 AM EDT
- Duration
- 12 min
xAI's updates (3)
- investigating · Sep 10, 3:03 AM EDT
We are investigating an issue with Enterprise Voice that is affecting some users.
- investigating · Sep 10, 3:10 AM EDT
We have identified the root cause and deployed a fix. Services are gradually recovering and we are monitoring stability.
- resolved · Sep 10, 3:15 AM EDT
The incident has been fully resolved. All services are now operating normally.
What our checks recorded
We checked Grok 3 times from xAI's start time to its resolution, once every five minutes. Every one of them reached Grok's site, so this incident did not show up as a failed page load. Our check loads the public site; it cannot see an API error or a broken feature. Median response time was 189 ms, against 219 ms over the 24 hours before. xAI posted the incident at Sep 10, 3:03 AM EDT.
Updates are xAI's own words from its status page (status: resolved); we never add an inferred cause.