Outages across API, Grok.com, and Grok Build
critical- Started
- Sep 21, 9:02 PM EDT
- Resolved
- Sep 21, 9:28 PM EDT
- Duration
- 26 min
xAI's updates (3)
- investigating · Sep 21, 9:03 PM EDT
We are investigating a datacenter issue
- investigating · Sep 21, 9:20 PM EDT
Traffic has almost fully recovered, seeing slight hiccups
- resolved · Sep 21, 9:28 PM EDT
This incident has been resolved. All services are operating normally.
What our checks recorded
We checked Grok 5 times from xAI's start time to its resolution, once every five minutes. Every one of them reached Grok's site, so this incident did not show up as a failed page load. Our check loads the public site; it cannot see an API error or a broken feature. Median response time was 195 ms, against 196 ms over the 24 hours before. xAI posted the incident at Sep 21, 9:02 PM EDT.
Updates are xAI's own words from its status page (status: resolved); we never add an inferred cause.