Scheduled Maintenance
critical- Started
- Oct 17, 2:55 PM EDT
- Resolved
- Oct 17, 5:18 PM EDT
- Duration
- 2h 24m
Runway's updates (3)
- identified · Oct 17, 2:55 PM EDT
Scheduled maintenance is in progress and affects all users. We’ll provide an update once it’s complete.
- monitoring · Oct 17, 3:14 PM EDT
Scheduled maintenance is complete. We’re monitoring system performance to ensure everything is running smoothly.
- resolved · Oct 17, 5:18 PM EDT
Scheduled maintenance is complete, and all systems are operating normally.
What our checks recorded
We checked Runway 29 times from Runway's start time to its resolution, once every five minutes. Every one of them reached Runway's site, so this incident did not show up as a failed page load. Our check loads the public site; it cannot see an API error or a broken feature. Median response time was 166 ms, against 149 ms over the 24 hours before. Runway posted the incident at Oct 17, 2:55 PM EDT.
Updates are Runway's own words from its status page (status: resolved); we never add an inferred cause. The vendor's incident page ↗