Is Decagon down?
Decagon looks healthy. The official status page reports all systems operational and our independent checks are passing.
Crowd signal — your reports, not our automated checks.
How we know
We combine independent signals into one verdict. Here's what each source is reporting right now.
- ✓Official status pageAll Systems Operational
- ✓Independent checkReachable (200, 87 ms)
Performance
●Measuring…Is it slower than its own normal? A status page won't tell you — we measure it.
Still measuring this service's typical response time.
Check from your location
We test from our server; your browser tests from where you are. Two vantage points beat one.
Recent incidents
- manualSlowness in dashboard metrics updatingMay 8, 2026
- manualInvestigating Issues with Voice CallsApr 15, 2026
- resolvedScheduled database maintenanceApr 29, 2026 → Apr 29, 2026
- manualIntermittent conversation errorsApr 21, 2026
- manual[Retroactive] Brief outage across all channels, US onlyApr 29, 2026
Frequently asked
Is Decagon down right now?+
Right now, Decagon appears to be operational. Decagon looks healthy. The official status page reports all systems operational and our independent checks are passing.
How can I tell if it's Decagon or my own connection?+
AIDownCheck runs an independent reachability check from our own servers, separate from Decagon's official status page. If our check passes but you still can't connect, the problem is more likely local — try a different network, clear your cookies, disable VPN/extensions, or use a different browser. If our check is failing too, it's more likely Decagon's side.
Why is Decagon slow or not working?+
Common causes are an upstream provider incident, API rate limits during peak demand, a regional CDN issue, or maintenance. Decagon is currently operational. We show the official status, our independent check, and a confidence level so you can see which signals point to a real problem.
What can I use while Decagon is down?+
Good alternatives include Forethought, Cresta. We track their live status too, so you can switch to one that's currently operational.
Where is Decagon's official status page?+
Decagon's official status page is at https://status.decagon.ai. AIDownCheck reads it automatically and combines it with our own checks — so you get the answer without juggling tabs.
Latest from Decagon
No recent status updates from Decagon. When something happens it usually surfaces here — and on their X first.
Capabilities
6 componentsEvery published part of Decagon is operational. Outages are usually partial; this is which part.
- [US] Voice Channel
- [US] Chat, Email, and SMS Channels
- [US] Decagon Admin Portal
- [EU] Voice Channel
- [EU] Chat, Email, and SMS Channels
- [EU] Decagon Admin Portal
Decagon down? Try these
Uptime & history
Tracking since Jun 22, 2026% of our checks that found Decagonfully operational. Longer windows fill in as data accrues — we never show uptime we haven't measured.
- Slowness in dashboard metrics updatingMay 8, 2026 · ongoing · manual
- [Retroactive] Brief outage across all channels, US onlyApr 29, 2026 · ongoing · manual
- Scheduled database maintenanceApr 28, 2026 → Apr 29, 2026 · maintenance
- Intermittent conversation errorsApr 21, 2026 · ongoing · manual
- Investigating Issues with Voice CallsApr 15, 2026 · ongoing · manual
Check another AI service
AIDownCheck is not affiliated with Decagon. Status combines Decagon's official status page with independent checks.