Is Twelve Labs down?
Twelve Labs looks healthy. The official status page reports all systems operational and our independent checks are passing.
Crowd signal — your reports, not our automated checks.
How we know
We combine independent signals into one verdict. Here's what each source is reporting right now.
- ✓Official status pageAll Systems Operational
- ✓Independent checkReachable (200, 22 ms)
Performance
●Normal speedIs it slower than its own normal? A status page won't tell you — we measure it.
Responding normally (~813 ms typical).
Check from your location
We test from our server; your browser tests from where you are. Two vantage points beat one.
Recent incidents
No recent incidents reported on Twelve Labs's official status page. Historical incident tracking begins once our database is live — for now, see the official status page.
Frequently asked
Is Twelve Labs down right now?+
Right now, Twelve Labs appears to be operational. Twelve Labs looks healthy. The official status page reports all systems operational and our independent checks are passing.
How can I tell if it's Twelve Labs or my own connection?+
AIDownCheck runs an independent reachability check from our own servers, separate from Twelve Labs's official status page. If our check passes but you still can't connect, the problem is more likely local — try a different network, clear your cookies, disable VPN/extensions, or use a different browser. If our check is failing too, it's more likely Twelve Labs's side.
Why is Twelve Labs slow or not working?+
Common causes are an upstream provider incident, API rate limits during peak demand, a regional CDN issue, or maintenance. Twelve Labs is currently operational. We show the official status, our independent check, and a confidence level so you can see which signals point to a real problem.
What can I use while Twelve Labs is down?+
Good alternatives include Runway, Mux. We track their live status too, so you can switch to one that's currently operational.
Where is Twelve Labs's official status page?+
Twelve Labs's official status page is at https://status.twelvelabs.io. AIDownCheck reads it automatically and combines it with our own checks — so you get the answer without juggling tabs.
Latest from Twelve Labs
No recent status updates from Twelve Labs. When something happens it usually surfaces here — and on their X first.
Capabilities
12 componentsEvery published part of Twelve Labs is operational. Outages are usually partial; this is which part.
- Search by Text API - Marengo3.0
- Playground
- Dashboard
- Search by Image API - Marengo3.0
- Video Indexing Task API - Marengo3.0
- Embed API - Marengo3.0 - Text
- Embed API - Marengo3.0 - Video
- Analyze API - Pegasus1.5 (General)
Twelve Labs down? Try these
Uptime & history
Tracking since Jun 22, 2026% of our checks that found Twelve Labsfully operational. Longer windows fill in as data accrues — we never show uptime we haven't measured.
Check another AI service
AIDownCheck is not affiliated with Twelve Labs. Status combines Twelve Labs's official status page with independent checks.