Is Twelve Labs down?
Twelve Labs looks healthy. The official status page reports all systems operational and our independent checks are passing.
Twelve Labsdown detector & server status
Is Twelve Labs down or not working right now? This live Twelve Labs down detector combines Twelve Labs's official status feed, our own independent checks, and first-party user reports — and shows whether it's the Twelve LabsAPI, the app, or a specific capability that's affected, plus the upstream AI provider it depends on. Use it to tell whether Twelve Labsis having an outage today, and whether it's down for everyone or just you.
Crowd signal — your reports, not our automated checks.
How we know
We combine independent signals into one verdict. Here's what each source is reporting right now.
- ✓Official status pageAll Systems Operational
- ✓Independent checkReachable (200, 37 ms)
Performance
●Normal speedIs it slower than its own normal? A status page won't tell you — we measure it.
Responding normally (~265 ms typical).
Uptime & history
- Some API features are experiencing issuesAug 9, 2026 · ongoing · investigating
- Some API features are experiencing issuesAug 7, 2026 · ongoing · investigating
Check from your location
We test from our server; your browser tests from where you are. Two vantage points beat one.
Recent incidents
No recent incidents reported on Twelve Labs's official status page. Historical incident tracking begins once our database is live — for now, see the official status page.
What this page can and can't tell you
- How we decide. We combine Twelve Labs's official status feed, our own independent check from US East (Virginia), and first-party reports from readers. The confidence badge shows how many of those signals agree.
- On root cause. We have no visibility inside Twelve Labs's systems. We report what the signals show rather than guessing at an internal cause.
- Outages are rarely all-or-nothing. Some are regional. Some hit one surface while the rest works, so the Twelve Labs API can fail while the app is fine. The capability panel breaks it down.
- Green doesn't mean everyone. If our check reaches Twelve Labsbut you can't, the problem is more likely local: your network, a VPN, browser extensions, or cache.
Frequently asked
Is Twelve Labs down right now?+
Right now, Twelve Labs appears to be operational. Twelve Labs looks healthy. The official status page reports all systems operational and our independent checks are passing.
Is there a Twelve Labs down detector?+
Yes — this page is a live Twelve Labs down detector. It combines Twelve Labs's official status feed, our own independent reachability check, first-party user reports, and the AI dependency graph, then shows a confidence level so you can tell a real outage from a local glitch. Twelve Labs is currently operational. We only show signals we can actually verify — never invented report totals.
Is there a Twelve Labs outage today?+
No active Twelve Labs outage is detected right now — it appears operational. For past incidents and dated outage recaps, see Twelve Labs's status history below.
What is Twelve Labs's server status and API status right now?+
Twelve Labs is currently operational. Server status and API status aren't always the same — the Twelve Labs API can fail while the web app works, or vice-versa. The capability panel on this page breaks status down by surface (API, app, and any image/voice features) so you can see exactly which part is affected.
Is the Twelve Labs API down? (Twelve Labs API status)+
Check the API row in the capability panel above — Twelve Labs is currently operational overall, but the API can carry its own status. For developers, "Twelve Labs API status" problems usually surface here first, because we read Twelve Labs's own status feed and watch the API surface directly.
Why is Twelve Labs slow or not working?+
Common causes are an upstream provider incident, API rate limits during peak demand, a regional CDN issue, or maintenance. Twelve Labs is currently operational. We show the official status, our independent check, and a confidence level so you can see which signals point to a real problem.
Is Twelve Labs down for everyone or just me?+
We check Twelve Labs from our own servers, independent of your device or network, and combine that with Twelve Labs's official feed and user reports. If our independent check reaches Twelve Labs but you can't, the problem is most likely local — try a different network, disable a VPN/extensions, or clear your cache. If our check and the official status both show problems, Twelve Labs is down for everyone.
How can I tell if it's Twelve Labs or my own connection?+
AIDownCheck runs an independent reachability check from our own servers, separate from Twelve Labs's official status page. If our check passes but you still can't connect, the problem is more likely local — try a different network, clear your cookies, disable VPN/extensions, or use a different browser. If our check is failing too, it's more likely Twelve Labs's side.
What can I use while Twelve Labs is down?+
Good alternatives include Runway, Mux. We track their live status too, so you can switch to one that's currently operational.
Where is Twelve Labs's official status page?+
Twelve Labs's official status page is at https://status.twelvelabs.io. AIDownCheck reads it automatically and combines it with our own checks — so you get the answer without juggling tabs.
Latest from Twelve Labs
No recent status updates from Twelve Labs. When something happens it usually surfaces here — and on their X first.
Capabilities
12 componentsEvery published part of Twelve Labs is operational. Outages are usually partial; this is which part.
- Search by Text API - Marengo3.0
- Playground
- Dashboard
- Search by Image API - Marengo3.0
- Video Indexing Task API - Marengo3.0
- Embed API - Marengo3.0 - Text
- Embed API - Marengo3.0 - Video
- Analyze API - Pegasus1.5 (General)
Checked from
We check from a single vantage point. A regional outage, or a country-level block, may not show up here. Availability by country →
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AIDownCheck is not affiliated with Twelve Labs. Status combines Twelve Labs's official status page with independent checks.