Is HeyGen down?
HeyGen looks healthy. The official status page reports all systems operational and our independent checks are passing.
HeyGendown detector & server status
Is HeyGen down or not working right now? This live HeyGen down detector combines HeyGen's official status feed, our own independent checks, and first-party user reports — and shows whether it's the HeyGenAPI, the app, or a specific capability that's affected, plus the upstream AI provider it depends on. Use it to tell whether HeyGenis having an outage today, and whether it's down for everyone or just you.
Crowd signal — your reports, not our automated checks.
How we know
We combine independent signals into one verdict. Here's what each source is reporting right now.
- ✓Official status pageAll Systems Operational
- ✓Independent checkReachable (200, 187 ms)
Performance
●Normal speedIs it slower than its own normal? A status page won't tell you — we measure it.
- Median
- 129 ms
- p90
- 237 ms
- Fastest
- 16 ms
- Slowest
- 2,120 ms
13,015reachable checks. The line plots the median of each interval, so one timeout can't spike it, and we lead with the median rather than an average, which a single slow response would skew. Failed checks are excluded: a timeout is not a response time.
Responding normally (~132 ms typical).
Uptime & history
Tracking since Jun 22, 2026% of our checks that found HeyGen fully operational — a degraded check counts against it, because a slow or partly-broken service is not a working one. Down and degraded time are counted at our 5-minute check resolution, so both are approximate. Longer windows fill in as data accrues — we never show uptime we haven't measured.
- Service OutageJul 1, 2026 · ongoing · investigating
- GPU Vendor IssueJun 30, 2026 · ongoing · identified
Check from your location
We test from our server; your browser tests from where you are. Two vantage points beat one.
Recent incidents
No recent incidents reported on HeyGen's official status page. Historical incident tracking begins once our database is live — for now, see the official status page.
What this page can and can't tell you
- How we decide. We combine HeyGen's official status feed, our own independent check from US East (Virginia), and first-party reports from readers. The confidence badge shows how many of those signals agree.
- On root cause. We have no visibility inside HeyGen's systems. We report what the signals show rather than guessing at an internal cause.
- Outages are rarely all-or-nothing. Some are regional. Some hit one surface while the rest works, so the HeyGen API can fail while the app is fine. The capability panel breaks it down.
- Green doesn't mean everyone. If our check reaches HeyGenbut you can't, the problem is more likely local: your network, a VPN, browser extensions, or cache.
Frequently asked
Is HeyGen down right now?+
Right now, HeyGen appears to be operational. HeyGen looks healthy. The official status page reports all systems operational and our independent checks are passing.
Is there a HeyGen down detector?+
Yes — this page is a live HeyGen down detector. It combines HeyGen's official status feed, our own independent reachability check, first-party user reports, and the AI dependency graph, then shows a confidence level so you can tell a real outage from a local glitch. HeyGen is currently operational. We only show signals we can actually verify — never invented report totals.
Is there a HeyGen outage today?+
No active HeyGen outage is detected right now — it appears operational. For past incidents and dated outage recaps, see HeyGen's status history below.
What is HeyGen's server status and API status right now?+
HeyGen is currently operational. Server status and API status aren't always the same — the HeyGen API can fail while the web app works, or vice-versa. The capability panel on this page breaks status down by surface (API, app, and any image/voice features) so you can see exactly which part is affected.
Is the HeyGen API down? (HeyGen API status)+
Check the API row in the capability panel above — HeyGen is currently operational overall, but the API can carry its own status. For developers, "HeyGen API status" problems usually surface here first, because we read HeyGen's own status feed and watch the API surface directly.
Why is HeyGen slow or not working?+
Common causes are an upstream provider incident, API rate limits during peak demand, a regional CDN issue, or maintenance. HeyGen is currently operational. We show the official status, our independent check, and a confidence level so you can see which signals point to a real problem.
Is HeyGen down for everyone or just me?+
We check HeyGen from our own servers, independent of your device or network, and combine that with HeyGen's official feed and user reports. If our independent check reaches HeyGen but you can't, the problem is most likely local — try a different network, disable a VPN/extensions, or clear your cache. If our check and the official status both show problems, HeyGen is down for everyone.
How can I tell if it's HeyGen or my own connection?+
AIDownCheck runs an independent reachability check from our own servers, separate from HeyGen's official status page. If our check passes but you still can't connect, the problem is more likely local — try a different network, clear your cookies, disable VPN/extensions, or use a different browser. If our check is failing too, it's more likely HeyGen's side.
What can I use while HeyGen is down?+
Good alternatives include Synthesia, Runway. We track their live status too, so you can switch to one that's currently operational.
Where is HeyGen's official status page?+
HeyGen's official status page is at https://status.heygen.com. AIDownCheck reads it automatically and combines it with our own checks — so you get the answer without juggling tabs.
Latest from HeyGen
No recent status updates from HeyGen. When something happens it usually surfaces here — and on their X first.
Capabilities
6 componentsEvery published part of HeyGen is operational. Outages are usually partial; this is which part.
- https://www.heygen.com
- https://api.liveavatar.com
- https://api.heygen.com
- https://www.liveavatar.com
- https://app.heygen.com
- https://app.liveavatar.com
Checked from
We check from a single vantage point. A regional outage, or a country-level block, may not show up here. Availability by country →
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AIDownCheck is not affiliated with HeyGen. Status combines HeyGen's official status page with independent checks.