Is HeyGen down?
HeyGen looks healthy. The official status page reports all systems operational and our independent checks are passing.
Crowd signal — your reports, not our automated checks.
How we know
We combine independent signals into one verdict. Here's what each source is reporting right now.
- ✓Official status pageAll Systems Operational
- ✓Independent checkReachable (200, 238 ms)
Performance
●Measuring…Is it slower than its own normal? A status page won't tell you — we measure it.
Still measuring this service's typical response time.
Check from your location
We test from our server; your browser tests from where you are. Two vantage points beat one.
Recent incidents
No recent incidents reported on HeyGen's official status page. Historical incident tracking begins once our database is live — for now, see the official status page.
Frequently asked
Is HeyGen down right now?+
Right now, HeyGen appears to be operational. HeyGen looks healthy. The official status page reports all systems operational and our independent checks are passing.
How can I tell if it's HeyGen or my own connection?+
AIDownCheck runs an independent reachability check from our own servers, separate from HeyGen's official status page. If our check passes but you still can't connect, the problem is more likely local — try a different network, clear your cookies, disable VPN/extensions, or use a different browser. If our check is failing too, it's more likely HeyGen's side.
Why is HeyGen slow or not working?+
Common causes are an upstream provider incident, API rate limits during peak demand, a regional CDN issue, or maintenance. HeyGen is currently operational. We show the official status, our independent check, and a confidence level so you can see which signals point to a real problem.
What can I use while HeyGen is down?+
Good alternatives include Synthesia, Runway. We track their live status too, so you can switch to one that's currently operational.
Where is HeyGen's official status page?+
HeyGen's official status page is at https://status.heygen.com. AIDownCheck reads it automatically and combines it with our own checks — so you get the answer without juggling tabs.
Latest from HeyGen
No recent status updates from HeyGen. When something happens it usually surfaces here — and on their X first.
Capabilities
6 componentsEvery published part of HeyGen is operational. Outages are usually partial; this is which part.
- https://www.heygen.com
- https://api.liveavatar.com
- https://app.heygen.com
- https://api.heygen.com
- https://www.liveavatar.com
- https://app.liveavatar.com
HeyGen down? Try these
Uptime & history
Tracking since Jun 22, 2026% of our checks that found HeyGenfully operational. Longer windows fill in as data accrues — we never show uptime we haven't measured.
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AIDownCheck is not affiliated with HeyGen. Status combines HeyGen's official status page with independent checks.